Shipping policy

At Heal, we want you to feel confident and satisfied with your purchase. If for any reason you're not completely happy with our products as a part of our 60-Day Money Back Guarantee, we’re here to help.

Returns

  • Return Window: You can return your purchase within 60 days of receiving your order.
  • Process: To initiate a return, please contact our support team at info@tryheal.us with your order details. We will provide instructions for returning the item.

Refunds

  • Approval: Once we receive and inspect your returned product, we’ll notify you of the status of your refund.
  • Refund Method: Approved refunds will be processed to your original payment method within 5-7 business days.
  • Shipping Costs: Shipping fees are non-refundable. Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect product.

Damaged or Incorrect Items

If your product arrives damaged or incorrect, please reach out to us within 7 days of delivery. We’ll arrange for a replacement or full refund at no additional cost to you.

Contact Us

If you have any questions or need assistance, don’t hesitate to reach out to us:

We’re committed to ensuring a hassle-free experience with heal. Your satisfaction is our top priority!